How does HP install software and gather data? Tip: You can use your keyboard to navigate in Windows or connect a different mouse that does work to access areas of Windows mentioned on this page. This restore point can restore the corrupt system files to a working state and resolve the issue. tried fix #1 and we are back in business! Check This Out
If not, then it's definitely an issue with the device. If that particular USB port doesn't recognize it, try another one. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend For Notebooks: See component test instructions in HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8). Homepage
Check the DEVICE MANAGER, see and YELLOW !'s there? Problems with a wireless mouse If you are experiencing problems with a wireless mouse, use one of the other sections in this document that matches the mouse problem. The device drivers might not be loading for some reason. Most of the time this works great, but occasionally your computer might stop recognizing USB devices.
Sign in to make your opinion count. Mouse is not working If your mouse is not working, follow these instructions: Reconnect the mouse. cheers from NB, Canada!!! How To Connect A Wireless Mouse To A Chromebook I uninstalled everything under USB Serial Bus Controllers in Device Manager and restarted.
There are no viruses as it is my mothers laptop and she never gets on-line, but even so, I have virus protections installed and running live. How To Connect A Wireless Mouse To A Laptop Click and run the Mouse test to confirm the level of functionality of your mouse. On some computers, you might see two, three or more of these.
Are you sure that the receivers (the USB part) actually match the mouse.
The problem is when you are working on your PC and suddenly your wireless mouse stopped working. Logitech Wireless Mouse Not Working If this indicator does not change, your computer is frozen; meaning all hardware on the computer (including the mouse) will not work. I've already written an article about whether it's a good idea or not to update the BIOS, but in this case, it might be worth a try. If you are not taken to the blue screen within a few seconds, your computer is frozen.
Quick fix for mine by removing battery and then putting it back 🙂 Reply Teresa says 11 December, 2015 at 2:43 am Thanks, Fix 1 worked like a charm! https://www.wiknix.com/solved-wireless-mouse-not-working/ i sought it out the issue by your procedure Reply Danny says 23 July, 2015 at 4:06 pm removed battery and usb receiver put back together now working, thanks. How To Connect A Wireless Mouse Without A Receiver The HP Hardware Diagnostics screen opens Select Component Tests from the main menu. How To Connect Wireless Mouse To Hp This has been the solution that worked for me.
Sign in to add this video to a playlist. his comment is here Which devices are supported by Microsoft Mouse and Keyboard Center? Instead of re-detecting everything, I was left with no USB port working, so be careful when using this method. Not connected properly USB mouse If you are using a USB mouse, disconnect the mouse cable and then reconnect to a different USB port. Wireless Mouse Stopped Working
If it's still showing as not recognized, then you repeat the process for each Generic USB Hub listed. Click Next and then click Close once it finishes installing it. Loading... this contact form Now right click on your wireless mouse and click Scan for hardware changes.
Follow Microsoft Accessories Follow Share this page Share Learn Windows Office Skype Outlook OneDrive MSN Devices Microsoft Surface Xbox PC and laptops Microsoft Lumia Microsoft Band Microsoft Wireless Mouse Not Working Windows 7 I have various problems when using a Microsoft mouse. R3DLIN3S 163,861 views 1:28 How Fix Computer Usb Ports That Stop Working(Worked 4 Me). - Duration: 2:38.
He said he had new batteries, but OPs do lie sometimes. In that case, you should right-click on Unknown Device, click on Properties, then the Driver tab and then click Update Driver. Reports: · Posted 4 years ago Top bubbatie1 Posts: 1322 This post has been reported. How To Connect A Logitech Wireless Mouse The USB ports work for other things.
If the mouse still does not work in Normal Windows, follow the basic troubleshooting steps for your version of Windows. rageID2011 118,510 views 2:44 Windows 10,8.1 PS/2 keyboard not working [Solved] - Duration: 3:22. If the other mouse is not identified, then the issue might be with the motherboard connector where the mouse is connected. navigate here Ask the community!
Other Possible Solutions If nothing has worked until this point, it's pretty safe to say there could be a problem with the actual hardware. percaine 276,445 views 2:38 Help! Copyright © 2006-2016 How-To Geek, LLC All Rights Reserved
From the list, select Generic USB Hub. If the mouse has PS/2 connection If the mouse has PS/2 connection (identified by a round connector on the end of the cable), make sure the mouse is connected to the The HP Hardware Diagnostics screen opens Select Component Tests from the main menu. Reply sai bhupaam says 27 October, 2015 at 4:48 am Fix number three is working for me right now - great advice - thanks so much.
You can view hidden devices in Device Manager by first opening a command prompt and then typing the following two commands: set DEVMGR_SHOW_DETAILS=1 set DEVMGR_SHOW_NONPRESENT_DEVICES=1 start devmgmt.msc Once Device Manager loads, Windows freezes or stops responding frequently. The mouse pointer stops moving periodically, only moves in one direction, or moves erratically If the mouse moves erratically, use the following instructions: Try using the mouse on a different surface. I have connection/detection issues with my Bluetooth® device.
Up next Windows 8/8.1/10 Mouse/Touchpad Problem FIX 2 - Duration: 2:44. If you have a same problem as I described above then I will suggest some solutions and fixes to solve this issue. If it does recognize the device, then leave them unchecked. Loading...
The USB ports do work, show the USB hardware installed. Make sure the wireless receiver is within range and is not blocked by another object. If you have a wired USB mouse, disconnect and reconnect to a different USB port. Sohan Balachandran 183,476 views 3:22 Keyboard not working at boot [solved] - Duration: 1:09.
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