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Verizon Fios Home Phone Not Working


You will need a flat-head screwdriver, a working telephone to connect to the ONT, a flashlight, and a copy of this procedure. And, on 01/08/16 I went to buy phones and I was told by Best Buy customer, activation fee or Upgrade fee $40. Again... ConsumerAffairs.com does not evaluate or endorse the products and services advertised. his comment is here

Now when someone is trying to do anything with this order system generated an error. After another hour of waiting he explained to me that order is stuck in “shadow queue” (internal Verizon slang) because for some reason order for line move was entered into system But,. I waited approximately a week and heard nothing at all from Verizon. dig this

Verizon Phone Problems Customer Service

Today they state that they cannot unbundle the services which makes no sense to me, the customer. It is now 9:50 pm so I anticipate no phone service for the night even though my mom is disabled. After 3 hours going back and forth I am writing this review. Verify that Call Forwarding or Do Not Disturb is not enabled by going to the “Calling Features” section of your FiOS Digital Voice Account Manager.

We are waiting for our contract to expire to go back to AT&T. Make sure your equipment is plugged in and that the power is working in the rest of your house Why Sign In? Should I dump the landline, my AT&T cell service works perfect.Helpful?YesNoJim of Saratoga, NY on Sept. 15, 2016Satisfaction RatingSeven months of static of home phone. Verizon Phone Line Test The tech tried to access the wiring on the pole by securing a ladder to both poles.

No big deal one would think. Disappointing experience, I will be using another service because if they can't even get the initial order and install done, their service must be worst.Helpful?YesNoCatalina of Williamsburg, VA on May 31, All the other phone providers have no contract anymore... https://www.verizon.com/support/residential/phone/homephone/general+support/troubleshooting+procedures/locate+the+source+of+the+problem/95365.htm They were even rude to a Verizon store manager.

Just a simple address change. Verizon No Dial Tone But Dsl Works I asked the service rep who sold me the phone and hot spot if the speed would be just as fast as my Sprint phone (which has a tether internet). REALLY.I called back, re-schedule once again, this time for the 20th of June. no one showed up...

Verizon Phone Problems Today

After calling Verizon, customer service told me that the number is associated with another address not mine's. Verizon has a monopoly on my landline, and they are close to having me just go mobile. Verizon Phone Problems Customer Service Their daily deals are a great deal if you get one of the approximately ten they have in stock.Helpful?YesNoBarbara of Hawley, PA on May 5, 2016Satisfaction RatingI was a residential phone Verizon No Dial Tone Reconnect all other devices except the faulty device and check each for proper operation.If the faulty device now works, mark it and if the problem happens again you can check that

Verizon has the worst customer service unless you are spending money with them. this content If your phone is not ringing when there is an incoming call, check your phone to ensure that the ringer is set to an appropriate level. Search Site Shop Products Fios Internet Fios TV Fios Digital Voice Internet Essentials High Speed Internet (DSL) DIRECTV DIRECTV Home Phone Plans NEVER AGAIN! Verizon Cell Phone Problems

I was told that if I purchase Protect Cell Complete at $199.99 that I would be protected in case I need to replace the phone. of Morristown, NY on Aug. 27, 2016Satisfaction RatingMy parents live in Northern New York and spent the winter in Clemson, SC. So called the Verizon number again and eventually was able to get a service representative who told me there were 11 other customers reporting problems in my area. weblink Also, looking for another phone/internet option in my area.Helpful?YesNoBarbara of Baltimore, MD on Oct. 3, 2016Satisfaction RatingI have contacted Verizon 7 times concerning the damage to my roof because Verizon placed

Having had this no dial tone problem often in the past I knew it was a Verizon issue. Verizon Fios Voice No Dial Tone This is totally unreasonable and unacceptable. Do not walk but RUN AWAY!!!Helpful?YesNoAsaemi of Brooklyn, NY on May 15, 2016Satisfaction RatingI have multiple bad experiences with the customer service department but let's just review today's.

Which I have not been able to do.Helpful?YesNohuying of Boston, MA on June 26, 2016Satisfaction RatingI live in Boston.

Make sure your equipment is plugged in and that the power is working in the rest of your house Why Sign In? It will not be possible to make or receive calls, including emergency calls to 911, without a charged battery or other backup power source until commercial power is restored. We tried to ask Verizon to open internet service for us in April and we call the representatives many times and they finally open a phone service for us! How To Connect Phone To Verizon Fios Router To make an appointment or to receive a quote for Verizon to repair your inside wiring, contact Verizon Technical Support.

Matters worsen, I renew my contract for an even lower price of 40 something, but within the same month an unauthorized contract renewal is placed and skyrockets my bill to 70 condemned pole, fence, the chained-shut neighbor's backyard fence being the access issues. We are currenly in process of sending commands to your FiOS equipment. check over here I'm stuck with them because all my business cards have that number on them and I can't change phone companies without losing my #.Helpful?YesNoRobert of Pembroke Pines, FL on Sept. 14,

Instead the tickets get closed and I have to reopen them. It is important that the number you provided is the best number to reach you. First they said it was a line problem and would be fixed in 5 days. 5 days came and went... I don't know if they had a record of the visit itself.

I don't think that they were typical techs, because of the strike. This was a trick to get customer fall into net for two years. 14 days past. I happened to have signed one. She is sick.

Another 2 weeks pass, no phone service, a line was dug but they left the cable UNCONNECTED and ROLLED UP at the pole AND at my house. Now 5/15/16, I start receiving calls to the phone (which I use only as intercom to open my buildings door). The next problem came about by the fact that the tech could not reach the wiring, which remains on the "condemned" pole, because of the orientation of the poles and the After almost of hour of waiting on hold, I talked to managed “Ramsey”.

When I filed complain to FCC and BBB, Analyst - HQ Executive Relations, he tried to cover up Verizon mistakes and did not told FCC and BBB about Call Recorded on If no, you have faulty phone equipment. I've canceled both phone and internet after several decades with Verizon. Shop See All Plans & Bundles Fios Internet Fios TV Fios Digital Voice Build My Bundle Accessories Moving About Fios Fios Availability Special Deals High Speed Internet (DSL) My Verizon Check

I explain the situation, especially related to intercom and that my mom has to go down from 7th floor to let people into the building. I was told that this was no problem, simple move, can be done remotely. I have to admit this was done fast (2 hours) but my mom did receive a bill for this new account. What are My Alerts?

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