More Fios TV solutions TV picture & sound problems No picture Picture quality problems No sound More Onscreen features Can't view a program or All settings and selections you have entered, such as device codes, favorite channels, and recent On Demand selections are saved and available after resetting your Set Top Box. Use the Verizon Troubleshooter to fix remote control issues. All rights reserved. http://admitcore.net/verizon-fios/verizon-fios-dvr-box-not-working.html
If the top of the remote does not flash, your batteries need to be replaced. Device not active Press the device button (TV or STB) for the device you are trying to control to make it the active device. unplug the power supply from the 120 volt wall outlet) and then disconnect the backup battery. We're almost done. https://www.verizon.com/support/residential/tv/fix.htm
Do this for all of your Set Top Boxes. then try it again. This device is most often located in some other place away from the FiOS router, usually mounted on the outside of the building. Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.
Press the TV power button to ensure it is turned on. Forums → US ISPs non-cable → Verizon FiOS TV → Remote DVR Not Working uniqs2887 Share « [HD] NBC - WCAU-DT channel 510 replaced with CoziTV • What to do with We are currenly in process of sending commands to your FiOS equipment. Verizon Fios Not Working After Power Outage Unplugging the coaxial cable will not reset your Set Top Box.
I'm able to select the show in both places, but when I click 'Record Show' I get a message "STB Not Responding". Verizon Fios On Demand Not Working If the issue is not resolved try option 2. If the TV is plugged into an outlet controlled by a wall switch ensure that the switch is on. Many equipment problems can be fixed in less than 5 minutes!
then try it again. Verizon Fios Issues Today The ONT is the device that provides the interface between the Verizon fiber optic network and the Ethernet / coax system in your house. Wait until the Interactive Media Guide (IMG) updates. Notes: To avoid problems with your FiOS TV service, make sure your router is plugged in and turned on at all times.
All rights reserved. https://www.verizon.com/support/residential/tv/fiostv/troubleshooting/set+top+boxes+and+dvrs/questionsone/127616.htm Fix them fast with Verizon Troubleshooter! Verizon Fios Set Top Box No Data Connectivity We are sending commands to your FiOS equipment. Verizon Fios Troubleshooting Tv No Signal I got a tech on the phone who was kind enough to look into this for me, and she wound up calling me back and letting me know there was a
Unplug the Set Top Box power cord for 15 seconds and then plug it back into the outlet. this content if not call into tech support it can be checked · actions · 2013-Feb-1 2:35 pm · anskyjoin:2009-05-18West Orange, NJ ansky Member 2013-Feb-2 10:44 am said by nyrrule27:unplug the power to Massachusetts question 4 passes, not happy [InTheNews] by IowaCowboy459. Still having a problem with your Set-Top Box or DVR? Verizon Set Top Box Won't Turn On
Shop See All Plans & Bundles Fios Internet Fios TV Fios Digital Voice Build My Bundle Accessories Moving About Fios Fios Availability Special Deals High Speed Internet (DSL) My Verizon Check Did you know? which would probably be a real surprise to the Verizon folks who designed and coded the iPhone and iPad app. weblink Don't confuse the power cord that provides electricity to your Set Top Box with the coaxial cable that is connected to the back of your Set Top Box.
hit the power button on the front of the box and wait about 2-3 mins. Fios Remote Not Working Note: Resetting your Set Top Box will NOT erase the selections you have programmed into your remote. If the issue is not resolved try option 2.
Search Site Shop Products Fios Internet Fios TV Fios Digital Voice Internet Essentials High Speed Internet (DSL) DIRECTV DIRECTV Home Phone Plans If the top of your remote flashes briefly, the batteries are working. Still not working after checking or replacing the batteries? Verizon Fios Sound But No Picture Batteries dislodged or drained Open the battery cover and make sure the batteries are properly seated.
Back to Support | Need a different solution? New Charter (Spectrum) pricing expected in CFL - 11/15/16 [BrightHouseNetworks] by gigahurtz684. Your Internet, TV, and Phone service will be available shortly. check over here Once the power has been restored, the ONT will reboot, resetting the port mapping which should quickly fix the problems that you have been experiencing with remote DVR access.
Wait another 30 seconds and then check to see if this resolves the issue. Find out about On Demand, pay-per-view or special ... Wait until the Interactive Media Guide (IMG) updates. If the top of your remote flashes briefly, the batteries are working.
hit the power button on the front of the box and wait about 2-3 mins. Remote control issues Try these steps first: Check to see whether the batteries in your remote control have become dislodged or are drained.
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