The drive is working nicely, except when I try to use it in a USB 3.0 port on my desktop (laptop is only 2.0). Cancel Most Helpful Answer John Oliphant Rep: 181 3 Posted: 09/29/2013 Options Permalink History These units have two parts: the HDD, which is nothing more than a regular HDD with a My Passport Essential SE 1TB, it disconnects too often. For best results, please make sure your browser is accepting cookies. Source
When you plug in your HD do you here is making any noise and does the LED light up at all? For Data Recovery, please see our list of Data Recovery partner companies. Do any of you have any suggestions for reasonable pricing for data recovery? If the drive is not seen by Disk Management or will not initialize.
So I found the only other USB 3.0 cable I had and plugged it in. Windows Update and Power Off Computer Safely eject the drive in Windows and Power Off the Desktop drive if applicable - Please see Answer ID 15058: Safely removing the USB device I thought it was the hard drive itself, but it seems for what you all say that it is the cable. Hope this helps Report reen- Oct 12, 2014 06:22AM Hello, I have purchased WD 1TB external hard drive I used it for one year and all of sudden it got problem
philstrahl 2010-01-08 05:25:00 UTC #4 It's not the cable it's the the whole idea of the WD USB plug/cable that's so frustrating: ADVANTAGES: It's smaller (but what for? If no, reboot or unplug-replug. 3. if yes, do you see the partition under disk Management/winows and Disk Utility/Mac? Your computer should be protected from a short circuit here but we never know. Wd External Hard Drive Not Showing Up You might have to do that again but include the usb3 controller as well.
Report R2D2_WD 3096Posts lunes, 1 de septiembre de 2014Registration date Certified CCM ContributorStatus November 7, 2016 Last seen - Oct 13, 2014 05:15AM Hi, reen It is a good sign that I fiddled a bit more and managed to mount but the connection was lost as soon as I released the cable from my hands. I tried different positions with no luck More resources See also solved WD My Passport USB 3.0 solved WD My Passport Ultra USB 3.0 Slow speed solved WD Passport Ultra 2GB USB unreadable with Vista solved WD My Did you overvolt it with the wrong AC adapter?
Network Attached Storage (NAS) & My Cloud Drives Internal Hard Drives and Solid State Drives Direct Attached Storage (DAS) - External USB Drives NAS & My Cloud Drives: Depending on how Wd Hard Drive Not Working Light Flashing Verify that the My Passport drive is connected directly to a port on the back or side of the computer. Each time I plugged in the HD to the dock, it asked if I wanted to "Initialize" it and I never did. You may lose your data one more time!
If so, your upgrade has been WD's loss. http://ccm.net/forum/affich-692251-western-digital-1tb-external-hard-drive-not-recognized-by-pc The name of the USB device may not be correct, but the quantity of attached devices should be accurate If the device shows up in System Information, even if the device Wd Hard Drive Light On But Not Recognized ThunderBolt and ePCI ;-} 09/29/2013 by Dan Add a comment 0/1024 Cancel Post comment Are you sure you want to delete this zzzzzz? Wd External Hard Drive Not Recognized Mac You mentioned that the installation of the WD drivers failed.
As to encryption review the WD web site it's listed there. 09/29/2013 by Dan Thanks. this contact form On Sale Now 3 Answers Filter by: Most Helpful Newest Oldest Chosen Solution Dan @danj Rep: 179.8k Self employed contract worker 30 67 474 Posted: 09/29/2013 Options Permalink History Johns answer You can probably recycle this cable from an old device your not using anymore (an hold webcam for exemple). Even the Passsport is not that small that the plug would make a difference) DISADVANTAGES It's hyper-sensitive to any movement on the calbe (and hence bad for the HDD inside when Wd External Hard Drive Not Working
In any case, I still can return the product, so this Thursday it goes back to the store, cae02 2010-01-20 01:12:20 UTC #10 I believe new cable has more "bite" that Also using the same logic board from another Western Digital Essentials HD does not guaranty that your data will be clear to read. agreed to ENABLE device and my computer can see it now... have a peek here Please rate the helpfulness of this answer Answers others found helpful How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a
It worked! Wd External Hard Drive Not Recognized Windows 10 Otherwise, for more information on warranty replacement, please see Answer ID 8: How can I replace a product under warranty?. That is only needed when you engage file level encryption. 09/29/2013 by Dan Show 3 more comments Add a comment 0/1024 Cancel Post comment Are you sure you want to delete
In fact it does not work! The scan revealed that there was over 300GB of files on the HD, but I didn't have the software, an extra HD, or know-how to restore the files. http://docs.oracle.com/cd/E19871-01/820-5830-13/app_bios.html - here you can find more details about BIOS. Wd Internal Hard Drive Not Recognized Small - 600px Medium - 800px Large - 1200px Preview View Statistics: Past 24 Hours: 7 Past 7 Days: 57 Past 30 Days: 301 All
Thanks WD My Passport USB 3.0....makes difference if connected to 2.0? Not_My_Fault 2010-02-16 05:18:34 UTC #16 This post is referring to the MyPassport Protable Hard Drive. To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6 Thanks & Regards Zohaib R #iworkfordell Report Dr.Praneeth- Aug 6, 2013 10:32PM Hello, I have purchased However, these external hard drives, which accepts pounds, do not accept Euros, and therefore do not accept Windows 7s currency.
WD My Passport Ultra detected on USB 2.0 but not USB 3.0 Can't find your answer ? It appears the product is defective - the problem I have found is solved if you pick up the harddrive (wait for it) and hold is vertical or move the USB If this resolves the issue, the USB cable is either not compatible (see below) or may have failed. YEIKS!
It's look and feels says fragile trash It is important to address this issue to WD as a community because we aren't the only ones who struggle with this new plug. Obtaining a high quality replacement or trying a different USB cable may resolve your issue Update Device Driver Check Device Manager for Unknown devices Access Device Manager. The only way to troubleshoot this thing is to tear it apart and separate the pieces. if yes, do you see the drive letter assigned/desk management/windows? If no, right click and assign drive letter. 5. if yes, you may have to format the drive again. **** Do this
He was able to solder on a SATA cheater cord onto the traces (I'm still looking for the IFIXIT question that has the link on how to do this I'll post Cancel Add your answer bosy123 will be eternally grateful. For assistance doing so, please see Answer ID 15058: Safely removing the USB device from the computer Connect the external drive to the computer that could not see the drive before Report Perth- Sep 12, 2014 08:26AM Sorted.!!
Conclusion The hard drive inside the Western Digital Essentials HD is standard SATA. I'm going to see if I can find a way to complain to WD and get a new one.... This would require some tools like a solder iron with a very thin tip and maybe a multimeter. Please Contact Us for assistance purchasing a Power Booster cable.
A Power Booster cable is a Y-shaped cable, with an extra connector, that allows for connecting a USB device to two USB ports on a computer. You can always try this out. WDC Support Downloads Knowledge Base Product Registration Warranty Services Contact Ask a Question Contact Support Feedback Other Sites MyCloud.com Online Learning Center CONNECT WD Blog © 2016 Western Digital Technologies, Inc. Try another computer if you can.
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